Effective date: July 13, 2026.
Kent Water Damage Pros ("we", "us") operates this website as a referral service that connects people who need water damage help in the Kent, Washington area with a licensed local restoration professional. This policy explains what we collect and what we do with it. We keep it short and plain.
What we collect
When you submit the contact form, we collect the information you enter: your name, phone number, email address, the type of help you need, and any message you add. When you call the phone number on this site, your call may be routed through a tracking number and recorded for quality and billing, and a recorded-line notice plays at the start of the call.
We do not ask for, and you should never enter, sensitive information like payment card numbers or government ID numbers through this site.
How we use and share it
We use your information for one purpose: to connect you with a local restoration crew that can help, and to follow up about your request. Your form submission and call details are shared with the licensed local restoration professional who fulfills the request. That is the whole point of the service, and it is how you get help.
We do not sell your personal information.
Text messages
If you check the SMS consent box on the form, you agree to receive text messages related to your request. Message and data rates may apply. You can stop texts at any time by replying STOP. Consent to texts is not a condition of getting help; you can always just call.
Cookies and analytics
If website analytics are enabled, they may set cookies to measure general traffic. Where required, a consent banner lets you decline non-essential cookies. Essential cookies needed for the site to function are always on.
Keeping and deleting your information
To ask what we hold about you, or to have your submitted information deleted, contact us using the phone number or contact form on this site and tell us what you would like removed. We will honor reasonable requests.
Changes and contact
We may update this policy; the effective date above shows the latest version. Questions about privacy can be sent through the contact page on this site.